Don’t pay PDS for years of ‘no billing’ – CAC urges Krobo consumers

PDS Police operation
File Photo

Upon a careful enquiry into the disturbances that occurred at Yilo Krobo areas between consumers of electricity and the Power Distribution Company (PDS), we the Consumer Advocacy Centre (CAC) – Ghana have found the demands of the electricity supplier as brazenly illegal, unacceptable and very unfortunate.
The Ghanaian law on utilities L.I. 1816 regulation (20) sub regulation (8) clearly frowns on the posture of the PDS as a supplier that reneged on its billing duties. We hereby wish to bring to the notice of the management of PDS, this particular law, stating: “where a supplier fails to bill a customer for a period of twelve (12) months, the supplier cannot recover the cost of that service, unless the delay in the billing occurred
a. without negligence on the part of the supplier, or
b. due to the customer’s actions”
From the record, there is no evidence that the PDS (Electricity Company of Ghana) were hindered/frustrated or stopped by the consumers from discharging their duties of billing this class of consumers. The PDS even in their deliberations with the Public Utilities Regulatory Commission (PURC) have admitted that the failure to bill the Yilo Krobo consumers was as a result of their own internal system failures.
The Consumer Advocacy Center, inspired by L.I. 1816 therefore asks the affected Yilo Krobo electricity consumers not to pay for the years that PDS refused/failed to bill them for the supplies.
Accordingly, we are disappointed in the PURC for asking the affected consumers to pay for the negligence of the PDS, even in the face of the Electricity Supply and Distribution (Technical and Operational) Rules, 2005 (L.I. 1816). We hereby call on the PURC to uphold the rights of the Ghanaian Consumer as enshrined and safeguarded under this law.
The Consumer Center wishes to remind the Member of Parliament, the Local Assembly, the Assembly Members, the Chiefs and Opinion Leaders in Yilo Krobo area, that the laws of Ghana do not permit the supplier of utilities to charge consumers for electricity or water consumed but not billed for over 12 months period. We are not happy that the Member of Parliament who triggered the negotiation with PURC did not stand his grounds for the consumer’s right under this very law.
We hereby call on the PURC to reconvene the meeting of the parties and renegotiate fresh terms of agreement, having in mind the strict application of L.I. 1816. In furtherance, we invite the PURC to rule that it is illegal for the PDS to disconnect electricity consumers when the supplier has not satisfied their obligation under the rules. The mass disconnection that has taken place in the Yilo Krobo areas is illegal and the PURC must call it as it. The Consumer Advocacy Center will not hesitate to institute a suit in the courts for a strict enforcement of L.I. 1816 and bring relief to the consumers of Ghana should the arbitrator fail to deliver justice.

BENJAMIN ESSUMAN
DIRECTOR, CORPORATE AFFAIRS
email: ghanaconsumer@gmail.com​Page 1

Publish on Apt

Do you have any Social, informational, educational or entertaining stuff that should be featured on www.aptnewsghana.com?

Please submit your stories, pictures, and videos to us via WhatsApp: +233548388489 or click on the icon on your screen. Alternatively, email us: aptnewsghana@gmail.com

RSS APO Group – Africa-Newsroom: latest news releases related to Africa

  • African trade finance sees $5 bn in portfolio outflows in Q1 2020 due to Covid-19, but opportunities exist - report April 22, 2021
    Download logoConstrained global financial conditions caused by Covid-19 have led to massive portfolio outflows from Africa, exceeding $5 billion in the first quarter of 2020, a new continent-wide survey on trade finance has shown. About $3.1 billion left the South African market alone, the report found. Launched on 15 April 2021, the African Trade Finance […]
  • Egypt's largest solar plant, Kom Ombo, receives US$ 114 million financing package April 22, 2021
    Download logoThe European Bank for Reconstruction and Development (EBRD) (www.EBRD.com), the OPEC Fund for International Development (the OPEC Fund) (www.OPECFund.org), the African Development Bank (AfDB) (www.AfDB.org), the Green Climate Fund (GCF) (www.GreenClimate.fund) and Arab Bank today signed a US$ 114 million financing package with ACWA Power for the construction of the largest private solar plant in […]
  • Coronavirus - Nigeria: COVID-19 update (21 April 2021) April 22, 2021
    65 new cases of COVID-19 in Nigeria; Lagos-41 Kaduna-6 Kano-3 Rivers-3 Plateau-3 Akwa Ibom-2 Imo-2 Oyo-2 Edo-1 Bauchi-1 Osun-1 164,488 confirmed 154,441 discharged 2,061 deathsDistributed by APO Group on behalf of Nigeria Centre for Disease Control (NCDC).Media filesDownload logo
  • Coronavirus - Eritrea: Announcement from the Ministry of Health (21 April 2021) April 22, 2021
    Sixteen patients have been diagnosed positive for COVID-19 in tests carried out today at Quarantine Centers in the Central, Gash Barka, and Southern Regions. Out of these, eight patients are from Quarantine Centers in Asmara, Central Region.  Seven other patients are from Quarantine Centers in Adibara (5), Ghirmaika (1) and Ali-Ghidir (1), Gash Barka Region.  […]
  • Coronavirus - Malawi: COVID-19 update (21 April 2021) April 22, 2021
    New cases: 7 Cumulative confirmed cases: 33,975 Active cases: 842 Total recovered: 31,852 (42 new) Currently admitted in treatment units: 12 (1 new) New discharges from treatment units: 1 Total tests conducted: 228,399 (443 new) Total deaths: 1,142 (0 new) Total vaccinated to date: 263,931 (3,317 new)Distributed by APO Group on behalf of Ministry of […]
  • Coronavirus - Gambia: COVID-19 update (21 April 2021) April 22, 2021
    Active cases: 361 New cases: 4 New tests: 105 Total confirmed: 5,788 Recovered: 5,248 (+23) Deaths: 171 (+1) Vaccinated: 19,634Distributed by APO Group on behalf of Ministry of Health, The Gambia.Media filesDownload logo
  • Coronavirus - Zambia: COVID-19 update (21 April 2021) April 22, 2021
    COVID-19 update - 21st Apr,2021: we report 77 new cases out of 5,263 tests (1% positivity), 56 recoveries & 2 new deaths (MTSRIP).Total 4,611 Covid Vaccine doses administered.Distributed by APO Group on behalf of Zambia National Public Health Institute (ZNPHI).Media filesDownload logo
  • Coronavirus - Ethiopia: COVID-19 update (21 April 2021) April 22, 2021
    Daily: Laboratory test: 6,855 Severe cases: 1,059 New recovered: 1,997 New deaths: 35 New cases: 1,329 Total: Laboratory test: 2,521,604 Active cases: 59,076 Total recovered: 183,932 Total deaths: 3,474 Total cases: 246,484Distributed by APO Group on behalf of Ministry of Health, Ethiopia.Media filesDownload logo
  • Coronavirus - Namibia: COVID-19 update (21 April 2021) April 22, 2021
    Download logoNewly confirmed cases: 79 Recoveries: 86 Active cases: 1295 Deaths: 1Distributed by APO Group on behalf of Ministry of Health and Social Services, Namibia.
  • Coronavirus - South Africa: COVID-19 update (21 April 2021) April 22, 2021
    Tests conducted: 10,413,180 Positive cases identified: 1,569,935 Total recoveries: 1,495,864 Total deaths: 53,940 New cases: 1,569Distributed by APO Group on behalf of Republic of South Africa, Department of Health.Media filesDownload logo
About Editor 614 Articles
Joe Bright Nyarko Journalist/Communication Researcher. Environment & Sustainability Advocate. Managing Editor of aptnewsghana.com, a non-profit news portal with bias towards environment and sustainability issues, rural development policies and gender & inequality.